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联想承认 BIOS 更新导致 Legion Go 掌机变砖，受影响设备可免费维修_我的网站

一 |     WATERTOWN, N.Y. -- A state of emergency was issued Thursday in a northern New York county, where the Fort Drum U.S. Army base is located, following a major water main break that has left tens of thousands without water. Lt. Gov. Antonio Delgado said 32,000 gallons (121,000 liters) of drinking water from six of the state’s regional stockpiles, as well as 11 water tankers, an incident management team and other staff, were being deployed to Watertown, a community of more than 24,500 people located more than 170 miles (275 kilometers) northwest of Albany. Smaller nearby communities have also been affected by the water shortage. Officials said a total of more than 45,000 people have been impacted.“We’re here with you and we’re going to do everything we can moving forward to ensure that we resolve this as fast as we can,” Delgado said during an evening news briefing. He was joined by other state and local leaders, as well as officials from Fort Drum, which has provided thousands of gallons of drinking water from its own system to the community as well, with promises to provide more if necessary.Watertown Mayor Jeffrey Smith said a 12-foot-long (3.6-meter) piece of piping from the city's water treatment plant, likely about 50 years old, split late Wednesday night. He said after the piping is expected to be repaired on Thursday night, workers will begin pressurizing the system, a process that could take 24 to 36 hours. Smith warned that more water breaks might occur, given the age of parts of the water system.“We're hoping by Saturday, Sunday at the latest, that the reservoirs and the system is filled and then another two-to-three days after that, you'll have to boil water,” said Smith, estimating people will have to boil water for 48 to 72 hours. Multiple water stations were being set up in Watertown where residents can obtain bottled and canned water, as well as fill up their own containers. Both drinking and non-potable water is available. The Watertown City School District will be closed on Friday.。     8 月 25 日消息，大约一个月前，多名联想 Legion Go 用户开始反映，在安装 BIOS 版本 N3CN42WW 后，他们的掌机变得无法使用。随着相关报告不断增加，联想最终悄悄从官方网站撤下了这个 BIOS 更新。不过，当时联想并未解释问题究竟是什么原因导致的，也没有说明受影响用户应该如何处理。更让一些用户感到不满的是，据报道，一些设备变砖的用户甚至被要求支付维修费用，尽管问题是在安装联想官方 BIOS 更新后出现的。如今，联想终于发布了最新说明，并明确了应该如何处理受影响的设备。联想一名员工在联想官方论坛发帖表示，公司已经在欧洲 L2.5 实验室成功复现了这一问题。

二 | 实验室测试的 3 台设备全部出现了相同故障，不过，其他团队在安装 BIOS N3CN42WW 后并没有遇到任何问题。联想表示，这可能意味着问题与某些生产批次主板所采用的特定元件有关，也可能只有在满足某些特定条件时才会触发。目前公司仍在调查确切的根本原因，但已经确认，出现问题的 BIOS 版本已从联想支持页面撤下。当用户询问既然问题并非由自身操作造成，接下来应该怎么办时，联想员工明确表示，这并不是用户操作失误。虽然目前还没有确定问题的根本原因，但联想已经确认，不能将责任归咎于用户。因此，受影响的设备原则上应该按照保修政策进行处理。更重要的是，即使设备已经超出保修期，联想也表示应该免费维修，不过公司建议用户同时查看所在地的相关法律规定。注意到，这一表态与此前一些 Legion Go 用户反映的情况相比，是一个明显转变。此前，一些掌机因安装 N3CN42WW BIOS 更新而变砖后，用户曾被告知需要支付高额维修费用。如果你的 Legion Go 受到 N3CN42WW BIOS 更新影响，现在应该尽快联系联想，并说明你的设备出现的问题已经被官方确认并非用户操作失误。

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Published on:09:02:53